- How does the process work?
- How do I get my Photos to you?
- Which photos work best?
- How long will it take to receive my items?
- Do you provide gift wrapping?
- Do I get my photos back?
- What if I only want to use one face out of a group shot?
- Can you make people appear closer together or remove busy backgrounds?
- Can I use professional photographs?
- What is your return policy?
- May I see the proof of my photos before it is created?
- How can I contact you?
- Is your credit card processing system safe and secure?
How does the process work? TOP
How do I get my Photos to you? TOP
Which photos work best? TOP
How long will it take to receive my items? TOP
Most orders will be completed within 2 weeks excluding shipping time. Please allow for additional time during the holidays. If we are running a longer turn-around time we will notify you to let you know.
Do you provide gift wrapping? TOP
Do I get my photos back? TOP
Absolutely. We return all photos with your finished keepsakes.
What if I only want to use one face out of a group shot? TOP
Just let us know what portion of the photo you would like and we can do this for you at no charge of course.
Can you make people appear closer together or remove busy backgrounds? TOP
We always take these extra steps when modifying your photos. This is included in the cost of your keepsakes.
Can I use professional photographs? TOP
What is your return policy? TOP
Due to the one-of-a-kind nature of each piece, we are unable to accept returns. However if for some reason there is a problem with your order we will always work with you to resolve it.
May I see the proof of my photos before it is created? TOP
Yes! We always make the needed modifications to your images, create any messages and email you for your approval before we begin creating your items.
How can I contact you? TOP
Is your credit card processing system safe and secure? TOP




